ack a multi post day
Jul. 12th, 2005 06:01 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
phoenix_aroseokay i'm sorry it's just going to be like this today thought it's pretty slow there have beena lot of questions that common sence could have figured out and while i would like to post the very long post ihave saved for me - ithink here will be the requests when you call in to ask for help
1) have as much info availble in your hands right then - please don't leave like 6 copies of it every where and then have to hunt for it - could cost someone their job
2) please remeber that we are not psychics - we do haev to have some info in order to be able to help you.
2) b. they pay us to help you and make you happy - if you areina hurry and need something now theis does not up our psychic ablity please see #1
3) if you are not sure what/who you are looking for please refrain from screaming at people who are trying to help you - even when this means transfering you to someone
4) Just because you don't like the answer does not guarrenty that it's wrong - sometimes the customer is not well informed and therefore wrong
5) Ref. 2b Please understand that most company's want you keep the stuff and they want your bussinesss again - there fore they will try and work with you=)
6) if it looks like your going to have to call back - get the following info - Name of who you are talking to - what they siad they are going to do - any referance # you can get
7) pleease don't get fruserated at the person you are talking to - your job has rules theire job has rules - please get mad at the rules
more to come later with spell check
1) have as much info availble in your hands right then - please don't leave like 6 copies of it every where and then have to hunt for it - could cost someone their job
2) please remeber that we are not psychics - we do haev to have some info in order to be able to help you.
2) b. they pay us to help you and make you happy - if you areina hurry and need something now theis does not up our psychic ablity please see #1
3) if you are not sure what/who you are looking for please refrain from screaming at people who are trying to help you - even when this means transfering you to someone
4) Just because you don't like the answer does not guarrenty that it's wrong - sometimes the customer is not well informed and therefore wrong
5) Ref. 2b Please understand that most company's want you keep the stuff and they want your bussinesss again - there fore they will try and work with you=)
6) if it looks like your going to have to call back - get the following info - Name of who you are talking to - what they siad they are going to do - any referance # you can get
7) pleease don't get fruserated at the person you are talking to - your job has rules theire job has rules - please get mad at the rules
more to come later with spell check
