My journal has turned in to Fluff

okay for anyone who reads this and doesn't know me i must seem like an air head it do have thoughts but i haven't been recording them here

I needed to write a not to my apt about the cats not being caged and the only "pen" close by was a glass one i now have ink all over my fingers on my right hand - it'sll take a while for it to come off on me it's hot pink ! i have hot pink fingers- have always perfered free ink pens but in reality they just take too long but like tha feel of it.

I am going camping this weekend ! yay! i'll only be for like a day but that's alright ! i miss everyone and it'll be a good oopertunity see some folks.

then i wil be going to the lake and seeing my other family and my nephew ....


alright ther where more thoughts this morning when i started but the system was acting out when i got here and work has pushed them out of my head

and to continue my daily updates

- Stats for Wednesday 6/29/2005:

ACD Calls: 61
Handle Time: 0:08:01
Apple Direct Average was 0:07:46 (You were #49 of 83 agents)
Solutions IV average was 0:11:41 (You were #2 of 8 agents)
You were 0:01:01 above your PM goal of 7:00
You were 0:01:31 above our department's stretch goal of 6:30
Utilization Rate: 95.1%
You successfully beat your goal of 88%!
Staff Time: 8:39:00
Calls/Hour: 7.1


Your current metrics for this fiscal month (6/26/2005...7/30/2005):
Measurement MTD Result PM Score (1-5) Comment
------------------------------------------------------------------------
Rollovers 0 1 <---------Excellent work!
Quality Coaching n/a n/a None completed yet
Handle Time 0:07:30 2
Utilization 90.5 1 <---------Excellent work!
Errors 0 1 <---------Excellent work!
Attendance Incidents n/a n/a See your supervisor
Above & Beyond n/a n/a See your supervisor
Tools & Resources n/a n/a See your supervisor

take some responiblity people geez

i have spent most of the afternoon feeling irritaed a every one ! most of the customers today have been of the verity that you shoud have been psyic and know what i don't and also know that i need to be told that with out asking.

A) if you are goign to spend 1000+ on new software for the comp and your not sure about what you need CALL! and ASK ! once it's open on your comp we will not take it back

B) if you are goign to be spend"all you have" / leaveing the country / have a special day(aniversery, b-day ect)/ or other timed event and you ordering over sea at the last min over night is NOT and option i'm sorry for you lack of planning